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  1. Sign in with e-citizen. Register. For queries ,call SHA Toll Free Line 0800 720 601.

  2. There are several ways to register for NHIF. One can register online by using the NHIF Selfcare Platform and follow the steps outlined in the platform. One can register by dialing the USSD code *155# from any network and following the prompts.

  3. You can always choose or change your facility by dialling *155#, using the ‘My NHIF’ App which can be downloaded from Google Play or App Store or the NHIF Selfcare Platform.

  4. General: info@nhif.or.ke; Enquiry: customercare@nhif.or.ke; Complaints: complaints@nhif.or.ke; Fraud: fraud@nhif.or.ke; Fraud Line: 020-271 0335; Fax: (020) 271 4806

  5. NHIF-Self-Care allows members to access and manage their health insurance services online, including viewing contributions and changing facilities.

  6. My NHIF is the official self-care service for managing accounts for National Health Insurance Fund (NHIF) members. Through My NHIF: Members can change and select their hospitals of choice...

  7. 11 Ιουν 2023 · 1. Visit the NHIF self-care portal website https://selfcare.nhif.or.ke/. 2. Click on the ‘register’ button to begin the registration process. 3. Fill in your NHIF account number and your ID or passport number. 4. Provide your full name as it appears on your ID or passport. 5. Fill in your phone number as registered with NHIF. 6.

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