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Creating connection and belonging in the world begins with a workplace where you're both welcomed and empowered to be your authentic self, so you can deliver your best work. We’re committed to ensuring Airbnb is a place where people of all backgrounds, identities, and experiences can thrive.
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43 Airbnb Live Support Remote jobs available on Indeed.com. Apply to Support Specialist, Host/hostess, Senior Researcher and more!
As Staff Engineer, you will work in a team of talented and diverse software engineers to create innovative user experience for AI driven customer service products which includes both backend workflows of LLM driven chatbot and frontend user experience across different platforms.
Interact with Airbnb customers and community members through various channels, including live chat, social platforms, messaging, and phone. Take complete ownership of all assigned cases, ensuring a final resolution or settlement is reached based on workflows and management guidelines.
4,006 Airbnb Live Chat Support jobs available on Indeed.com. Apply to Customer Service Representative, Customer Support Representative, Agent and more!
66 Airbnb Live Customer Support jobs available on Indeed.com. Apply to Customer Service Representative, Guest Service Agent, Member Experience Specialist and more!
As a Customer Service Advisor, you will be front and center, assisting our community of hosts and guests with the Airbnb services. Once you become an expert in all things Airbnb, you will answer the customers’ questions and feedback about the website and booking policies or troubleshoot users’ technical concerns.