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  1. Learn about Pennsylvania's unemployment programs, how to get benefits, report fraud, and more.

  2. File an Initial Application. If you file online, you’ll receive a confirmation page at the end of the online application and a confirmation email. This email will include the date you will need to file your continued claim — also called your weekly certification.

  3. File a Weekly Unemployment Compensation Certification. After you have filed your initial application for benefits or reopened an existing application, you must file a certification for each week in which you are totally or partially unemployed. You can also call us at (888) 255-4728.

  4. The UC system provides employers a helpful online tool to manage UC benefit requests and account information. Self-Services available include: Responding to Requests, Fact-finding inquiries, and Trade Readjustment Allowances. Viewing Determinations; Filing Benefit Appeals; Reviewing & Managing Charges; SIDES E-Responses Portal; Shared-Work Plan ...

  5. Visit the Pennsylvania DLI site and select Sign In/Register. Sign in with an existing Keystone ID, or select Register Now to create a new account. Follow the steps to file a new claim.

  6. You should file a new claim or reopen an existing claim as soon as you become unemployed or your hours are reduced. Learn more about filing an initial unemployment claim online and view this instructional video to see each step of the online filing process.

  7. You can file for benefits and get important messages about your claim using the online UC portal. In June 2021, the Pennsylvania Department of Labor and Industry upgraded the technology it uses to run the unemployment compensation program.

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