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If you believe you have received a Toll Enforcement Invoice in error, please contact the SunPass Customer Service Center at 1-888-TOLL-FLA (1-888-865-5352). If you received a toll invoice from another agency, call the phone number listed on the invoice you received.
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If you need help with your SunPass account, or if you have...
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If you need help with your SunPass account, or if you have questions related to SunPass, TOLL-BY-PLATE or a Toll Enforcement Invoice, please contact 1-888-TOLL-FLA (1-888-865-5352) or visit the SunPass customer service page. Don't see the Turnpike office you are looking for?
There are several ways to contact us if you have questions about your SunPass account or need any assistance. Email Us. Call Us. Frequently Asked Questions. We may have already answered your question here. You can select a category of our most common questions, or you may use the search bar to find answers more quickly. Check a Previous Inquiry.
The Florida Department of Transportation's Customer Service Portal can be used to submit a request, report an issue, or access self-help resources via a list of frequently asked questions.
Have you recently passed through a toll lane without stopping to pay cash and you do not have an active transponder? You can pay the toll(s) before receiving a Toll Enforcement Invoice or a Uniform Traffic Citation, by completing the fields below and selecting Look Up. Enter the plate number and zip code of the registered vehicle.
Failure to pay for using a toll facility in Florida is considered a moving violation and may result in a $100 or more civil penalty, court costs, and suspension of your vehicle registration if the tolls are not paid.
Florida toll agency contact information, including telephone numbers, email addresses and mailing addresses for Florida toll authorities. Hotel customer service contact information and digital media office contact information also available.
