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Please be aware that there are telephone service providers who claim to be able to save customers money for inmate calls. One such company uses the acronym "PCS" (Prison Call Solutions). Some of the websites for these telephone service providers advertise that they can "service all Global Tel*Link Corporation and PCS customers."
WARNING: Regarding Telephone Service Providers. The Michigan Department of Corrections' vendor for prisoner telephone service is Public Communications Services (PCS), Inc. Please be aware that there are telephone service providers who claim to be able to save customers money for inmate calls.
The phone service provider for Michigan is PCS, which is operated by Global *Tel Link (GTL for short). You can setup your AdvancePay GTL account over the phone by calling 1-855-466-2832 or by visiting their website at offenderconnect.com .
Since PCS took over the Michigan Department of Corrections phone contract, families, advocates of prisoners, and prisoners have had horrendous service and experiences with this company. Below is a detailed list of all of the issues Citizens for Prison Reform has been trying to address with PCS management.
In other states, the families of people in jail have to pay even more: A call from a Michigan jail costs about $12 on average, and can go as high as $22 for 15 minutes (compared to $2.40 from the state’s prison system).
WARNING: Regarding Telephone Service Providers The Michigan Department of Corrections' vendor for prisoner telephone service is Public Communications Services (PCS), Inc. Please be aware that there are telephone service providers who claim to be able to save customers money for inmate calls.
11 Σεπ 2012 · Reports and resources on harm and dysfunction in the monopolistic prison phone industry.
