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  1. To ensure that you can find a consignment that you send or return in the consignment overview, please make sure that you mail your consignment using your account (e.g. pick@home) and that your sender address matches the one registered in your Swiss Post Customer Login.

    • My Consignments

      Access a range of online services from Die Post, including...

    • Registered Mail

      Send important letters with a confirmation of receipt so...

  2. Enter tracking number to track Swiss Post shipments and get delivery status online. To track consignments, you need the consignment number that is assigned to each consignment (for examples, see “Consignment numbers”: What are the typical formats for consignment numbers?)

  3. All options. Use the delivery settings to decide when and where you receive all future consignments. Receive registered letters directly in your private letter box. Receive additional delivery updates and track your parcels in real time during the last few minutes of their journey.

  4. With the “Track consignments” online service, you can track the progress of registered documents and small goods consignments in countries with consignment tracking for exports along the entire shipping route.

  5. On the Swiss Post portal (swisspost.ch) you can register for login details and therefore for “My Post”. This requires a login from SwissID. It takes about 5 minutes to register on “My Post”. Depending on the service you want to use, verifications (e.g. of the address) are required.

  6. My consignments is an online service that allows you to manage and track your parcels and registered letters.

  7. The shipment status of all items (including returns) can be tracked at any time using Swiss Post's Track&Trace system. Swiss Post offers all Swiss recipients the option of subscribing to the "My consignments" service.

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