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Contact the NYC Department of Education. You can call: 718-935-2200 (Monday-Friday, 8 a.m.- 6 p.m.) 311 (24 hours a day, seven days a week) and let the operator know you have an education-related issue. TTY Services are available by calling 212-504-4115.
For the funerals of others, you may apply for an excused absence without pay. Your school secretary can provide you with the forms and documentation required for these absences. Related Documents
This page provides information about, and links to: InfoHub, Passwords, Email, Careers, HR Connect Web Portal, Payroll Portal.
DIIT Help Desk. Open a ticket or call the DOE Help Desk at 718-935-5100. Employee Passwords. Learn how to update your password using the DOE self service tool. Social Media Guidelines for DOE Staff. Rules and Regulations Governing Non-Pedagogical Administrative Employees.
To learn about schools and programs, visit: MySchools.nyc; Families new to NYC public schools can visit: schools.nyc.gov/newstudents; Call: (718) 935-2009 or email: Email for 3-K, pre-K, kindergarten, and G&T admissions: ESEnrollment@schools.nyc.gov; Email for middle school admissions: MSEnrollment@schools.nyc.gov
Password and Profile Management. Sign in page used by multiple NYC Department of Education websites for logging in.
How to request student records or transcripts. Student records and transcripts can be requested electronically, by mail, or in-person if you are a current or former student at a school from the DOE. To request student records or transcipts, check out the DOE's website here or call (718) 935-2399.