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Call or Write Us. To get in contact with our helpful agents, call us or mail us using the contact information below. To find the specific address for any type of documentation you need to send us, reference the helpful table below. You can also email us or get direct information about your loans by logging in to your online account .
Have questions about your loans or need help making your payments, we're here to help. Call us at 1-888-866-4352 (Toll Free) from the U.S. or at 636-532-0600 (International)] from International locations.
Nelnet Federal Student Loan Services. We deliver efficient, compliant federal loan services for the Department of Education and exceptional service for its customers. If you’re a borrower looking for help with your federal student loan (s) serviced by Nelnet, please visit Nelnet.StudentAid.gov.
Call Edfinancial Services toll free for general inquiries or phone payments. You can locate your account number on your latest statement or in your online account. Hours of Operation. Monday 8:00 a.m. – 9:00 p.m. Tuesday – Wednesday 8:00 a.m. – 8:00 p.m. Thursday – Friday 8:00 a.m. – 6:00 p.m.
Providing expert support for schools to assist with borrower related issues/repayment counseling, enrollment updates or guidance with our online reports. Monday through Thursday, 8 am to 9 pm ET, and Friday, 8 am to 8 pm ET. Phone: 888-272-4665; Fax: 800-828-0250 Email: collegeserv@aidvantage.com.
Aidvantage is here to help you better understand and manage repayment of your federal student loans. Log in to explore repayment options, manage your payments, and get answers to your student loan questions.
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