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Request a key replacement and a combination recovery for your SentrySafe product with our quick-and-easy replacement and recovery process.
- Find Your Model Or Serial Number
Lost Your Key or Combination? Select your country below to...
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Download a copy of your SentrySafe product manual.
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- Video Library
How to Open a Sentry®Safe Combination Dial Fire Safe, with...
- How Do I Change The Batteries on My Safe
Unlock door with override key, pull handle down to open....
- Check Your Safe
Enter the serial number of your electronic fire safe in the...
- Find Your Model Or Serial Number
25 Σεπ 2024 · Get a replacement factory code from Sentry Safe if you can't find your old one. If you’ve lost your safe’s unique factory code or don’t remember your combination, go to Sentry Safe’s lost key or combo page to request a recovery code.
Lost Your Key or Combination? Select your country below to view possible retrieval methods.
SentrySafe is committed to supporting your needs throughout the lifetime of your safe. View our FAQs, order a key replacement, find your product manual and more.
To change your safe's combination, start by unlocking the safe using the current combination. Then, locate the combination change keyhole on the inside of the door. Insert the key provided into the keyhole and turn it clockwise. Follow the specific steps provided to set a new combination that suits your needs.
To ADD a secondary code: Press the “P” key two times. Enter the 5 digit user code. The light will flash green and then you will have five seconds to enter your own personal secondary code.
8 Οκτ 2021 · First, you'll need to let SentrySafe know that you need to replace the key, replace the combination, or both. There's a separate process for each problem, so you can select the option that describes your situation on the SentrySafe website.