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If they say "iPhone 15 on us with trade in", and you read the fine print, what they're actually offering is that any iPhone back to back to an iPhone 11 or any Galaxy back to a S10 is guaranteed a total of $830 in bill credits, which covers the $830 price of the phone. You only pay tax.
We still have an ongoing issue that started in July 2023 and remains unresolved. It took a complaint to the BBB to get Sunrun's attention and finally start being responsive but after all these months I'm still fighting them on the phone and via live customer service chats.
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When SunRun designs a system they don’t factor PG&E’s rate plan. Something else SunRun is not saying is PG&E right now has too much solar produced electricity on the grid right now and is penalizing customers who install or have installed solar.
1 Απρ 2022 · BBB Scam Tracker is getting reports of phony emails that appear to be receipts for a new iPhone…. that you didn't buy. Scammers are hoping you’ll panic and contact them to correct the “error.”
Spot a scam? Tell the BBB about it. Help the Better Business Bureau investigate scams and warn others. Report a scam or fraud, or browse and view scams reported by others.
Finally, I posted negative reviews online and with the BBB. That finally got the attention of an advocate guy whose job is apparently to clean up their messes. He did finally get it fixed.
