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  1. How to contact us. Do you need help? If so, you can reach our customer service team by chat, hotline or WhatsApp.

    • Receiving Mail

      Enter the consignment number in your customer area and check...

    • Sending Mail

      The consignment has still not been delivered two days or...

  2. Enter tracking number to track Swiss Post shipments and get delivery status online. To track consignments, you need the consignment number that is assigned to each consignment (for examples, see “Consignment numbers”: What are the typical formats for consignment numbers?)

  3. With a customer account in the “My Postcustomer portal, you can receive information free of charge about the status and delivery of your consignments.

  4. Track packages to or from Swiss Post with 17TRACK. Get real-time tracking status, delivery updates, and delivery confirmation for all your mail and packages. Stay informed about your shipments with 17TRACK's reliable tracking service.

  5. Swiss post trackingTrack your Swiss post package using your tracking number with our free service ⭐ Parcel Tracking Worldwide.

  6. Track Swiss Post parcel and mail, universal postal and courier package tracking solution for your orders and shipments. Ship and track your Swiss Post package delivery easily!

  7. Here’s how to get in touch with Swiss Post customer support: Tel: +41 (0) 848 888 888 ; E-mail: [email protected] Address: Post CH Ltd, Customer Service, Wankdorfallee 4, 3030 Bern; Whether you have a question about your tracking number or need assistance with delivery, Swiss Post customer support is here to help! About Swiss Post