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Poor Customer Service. I have been a Tmobile customer since 2021. Called today to get all 3 phones upgraded. I was advisedit would be a $70.89 upfront fee and $16.67 monthly added to my bill for each line.
29 Ιουν 2023 · In December of 2022 I turned in my iPhone XR in exchange for the iPhone 14 and added a line because T-Mobile was running an $800 off the new phone promo. I handed my phone over to an associate in the store.
5 Απρ 2022 · Another member of the keep and switch team told me the account was in an exception status and that he took care of it. He told me if I want the two $800 prepaid cards it will take up to another 2-3 weeks but if I’d take two $650 prepaid cards and a $300 bill credit he could process it immediately.
Help with scams & spam. Use this page to identify, report, and prevent spam and scams on your T-Mobile device and account. On this page: Text message (SMS) spam and scams. Scam ID & Scam Block. Scam Shield app. Extra steps to prevent scams & spam. Text Message (SMS) spam and scams.
13 Σεπ 2023 · I would like to escalate my concern to a higher level of customer relation service since i am getting no solutions by calling customer care. I spent almost 10 hrs in the past two weeks with customer care on the phone, trying to solve a scam issue, for which, i believe it was an illegal act performed by a T-Mobile representative.
22 Αυγ 2021 · A scammer who knows your account password can call customer care and ask to have the SIM card linked to your phone number changed to a new SIM card and device, effectively taking over your...
