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10 Μαρ 2022 · WASHINGTON — The Internal Revenue Service today announced it has begun using voice and chat bots on two of its specialized toll-free telephone assistance lines and IRS.gov, enabling taxpayers with simple payment or collection notice questions to get what they need quickly and avoid waiting.
- Get Ready for Taxes
IR-2022-12, January 13, 2022 — The Internal Revenue Service...
- Get Ready for Taxes
10 Μαρ 2022 · WASHINGTON – The Internal Revenue Service today announced it has begun using voice and chat bots on two of its specialized toll-free telephone assistance lines and IRS.gov, enabling taxpayers with simple payment or collection notice questions to get what they need quickly and avoid waiting.
Pay Taxes. Transcript. Need more time to pay? You can avoid penalties. File and pay your tax by the due date. If you can’t pay what you owe, you have options. Apply for a payment plan.
9 Μαΐ 2023 · Unauthenticated bots were rolled out first early 2022 and can answer general inquiries while authenticated bots provide taxpayers information about their account after successful identity verification. According to Guillot, the chat bots “reduce the demand on the live chat assistance by 70%.”
The IRS continues to share updated information for people preparing to file their 2022 tax returns as well as anyone who has previous year tax returns awaiting processing by the IRS. Get critical updates that may affect your tax filing and recent IRS news.
5 ημέρες πριν · IRS Customer Service Phone Number and Hours. The main IRS phone number is 800-829-1040, but this list of lesser-known IRS phone numbers could help you talk to a live person faster.
17 Ιουν 2022 · But now, eligible taxpayers who call the IRS's Automated Collection System and Accounts Management toll-free phone lines to inquire about a payment plan are able to interact with recorded responses keyed by artificial intelligence (AI) to their spoken input.
