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  1. www.gilbertaz.gov › departments › finance-mgmt-servicesUtilities - Gilbert, Arizona

    Pay or view your bill. Set up autopay with credit card or eCheck. Set up paperless billing. Customer Service - 480-503-6800. Email the Utilities Department. Report a Problem using Gilbert 311. Gilbert 311 is a free service that allows residents to report non-emergency issues with the touch of a button.

    • Billing & Fees

      An unpaid utility bill may be transferred to another Town of...

    • Sewer Rate Adjustments

      Previously we asked customers to notify us if they refilled...

    • FAQ

      You can find your account number on your utility bill. If...

    • Contact Us

      Pay For. Utility Bill; Court Fine; Traffic Ticket; Report an...

  2. An unpaid utility bill may be transferred to another Town of Gilbert utility account established by the same customer. Non payment of a final bill will be referred to a collection agency and a collection fee may be assessed. The Town of Gilbert has a variety of payment options available to you.

  3. You can find your account number on your utility bill. If you don’t have a copy handy, call us at 480-503-6800 or email us at utilities@gilbertaz.gov and we’ll provide it for you. We just need your address.

  4. For help with activation or disconnect of service: Requests For Service. For help with billing and payment questions (passwords, account numbers): Phone: (480) 503-6800. Office Hours: 7:00 am - 6:00 pm, Monday through Thursday. Email: Utilities Customer Service.

  5. The Town of Gilbert has a variety of payment options available to you. AutoPay The Town of Gilbert offers an automatic payment plan through your checking or savings account. Call our office to receive a brochure or download it at http://www.gilbertaz.gov/utilities

  6. Customer Utilities Department. Please contact business office with any Billing Questions. (480) 503-6800. Department Hours. (Except Town Holidays) Monday - Thursday. 7:00 a.m. - 6:00 p.m. Friday - Closed. We are located at: 90 East Civic Center Drive.

  7. Main Customer Service. Physical Address: 90 E. Civic Center Drive. Gilbert, Arizona 85296. 480-503-6800. utilities@gilbertaz.gov. Emergency (24 hours - broken water main or pipeline, etc.)

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