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  1. Find Canvas Support. UAF eCampus Contact Information. While NTS does not provide functional support for Canvas, we can assist with login issues or course creation and enrollment problems.

  2. Canvas offers 24/7 student support via email, phone or live chat. Email: support@instructure.com; Student hotline: 1-844-683-6439; Student live chat: Live chat

  3. To access Canvas Help, sign in and look for the Help icon at the bottom of the left-side global menu Having trouble logging in using the UA Login? Please contact the Nanook Technology Services. Having trouble logging in using the Guest Login? Please contact UAF eCampus.

  4. One of the many perks of this transition is that Canvas offers 24/7 student support via email, phone and live chat. You'll be able to access these support channels from within your Canvas course. Learn more about UAF’s use of Canvas and how to access 24/7 support.

  5. Get Help. The NTS Service Desk can answer your questions about UA's IT services, help you troubleshoot, report issues that you're seeing, and more. Think a service might be broken? Check the Service Alerts page.

  6. 20 Σεπ 2021 · Have you tried Canvas yet? Well, there’s an app for that! The new learning management system at UAF, Canvas, was in part adopted because of feedback from students about using mobile devices. These days, students expect to be able to learn on the go with easy and immediate access to their courses.

  7. If you need assistance, your academic advisor can walk you through the process. OR complete an add/drop form (PDF) and email the completed form with any required signatures to the Registrar’s Office at uaf-registrar@alaska.edu .

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