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How can we help? Technical Support For technical support on Ubisoft games, visit the Ubisoft Technical Support Website. Corporate Information For information on how to contact Ubisoft offices worldwide, please visit the Ubisoft Corporate Website.
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Contact Ubisoft for support and assistance with any issues related to their games and services.
Ubisoft Official Help Site. Support, rewards, troubleshooting, player safety, servers status and game tips. How can we help?
Ubisoft Support Homepage is where you will find help about Ubisoft games and services. You will be able to search for your problem, browse FAQs, get game service status, view most popular forum posts, submit a case and chat with an agent.
As a result, you may experience increased waiting times or severely reduced live chat and support availability when contacting us. We apologize for any inconvenience. SUPPORT OPTIONS
If you still need help or can’t find the information you’re looking for, you can reach out to our Support Team by clicking on the chat icon at the bottom right of game’s page. Simply follow the steps in the chat window to submit your case.
So after some quick Googling you need to have your Ubisoft account linked for this feature to work but even then it states this feature isn’t meant to be used as a back up I’ll send some helpful links. https://www.ubisoft.com/en-us/help/article/cloud-save-support-for-games-available-on-ubisoft/000064409?origin=middle