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  1. The Baltimore City Department of Public Works offers several programs to assist qualifying Baltimore City customers who need bill adjustments, payment plans, or financial assistance; as well as provide credits and fee exemptions for financial hardship.

  2. Water Assistance (Water4All) Baltimore City’s water discount program, Water4All, creates more equitable access to water assistance for more residents, and to protect tenants and homeowners from service cut-offs or liens on their properties when they are unable to pay their water bill.

  3. 31 Ιαν 2023 · To access DPW’s Affordability Portal and sign up for a PromisePay payment plan to eliminate debt from unpaid water bills, Baltimore residential water customers should visit Baltimore.Promise-Pay.com or contact PromisePay representatives at 410-779-9808.

  4. The Baltimore City Department of Public Works offers several programs to assist qualifying Baltimore City customers who need bill adjustments, or financial assistance, want to enroll in a PromisePay payment plan, or wish to obtain credits and/or fee exemptions for financial hardship.

  5. Need Help Paying Your Water Bill? DPW encourages City residents who need help paying their water bills to explore the many options you have available to you. We have special programs to assist people who qualify. These programs can help with bill adjustments, financial help or payment plans.

  6. Water4All is a new water billing discount program designed to create more equitable access to water assistance for more Baltimore City residents.

  7. Baltimore City’s new water discount program, Water4All, creates more equitable access to water assistance for more residents, and to protect tenants and homeowners from service cut-offs or liens on their properties when they are unable to pay their water bill.