Αποτελέσματα Αναζήτησης
Looking for Hospitality Industry Books? Here we present more than 15 books that you can read for free and download in PDF.
28 Οκτ 2022 · Are you wondering which technology you should use in your hotel? Which technology will truly delight your guests? And which digital tools will bring your hotel a real benefit? Download the free eBook now and learn how to reach your guests digitally!
1 Σεπ 1995 · This paper reviews the literature of hospitality and proposes a model of hospitality. Some implications for delivering hospitality in a customer service organization are discussed. Discover the...
A manager in the hospitality industry, therefore, must keep in mind the following three objectives: 1) Making the customers feel welcome personally; 2) Making things work for the customers; and 3) Making sure that the operation will continue to provide service and meet its budget.
The core departments include food and beverage, rooms division, and administrative departments like accounting, human resources, and purchasing. The rooms division has several sections like front office, housekeeping, security, and engineering that work to accommodate guests and maintain hotel rooms and facilities.
1 Ιαν 2011 · This book is written specifically for students taking marketing modules within hospitality courses and is a valuable resource to promote learning. Dogan Gursoy is the T aco Bell Distinguished...
The Xotels Revenue Management Manual is an introduction to revenue management in the hotel and hospitality industry, and is a reference for both starting and experienced revenue managers. In this guide we cover a great variety of topics and hotel yield techniques.
