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If you do not have access to the internet or email, please contact the Complaint Unit at 1-800-342-0553 or 1-800-669-3534 (Home Health Hotline) for assistance.
- Instructions
Instructions - Complaints – Healthcare Facilities and...
- Resources
Resources - Complaints – Healthcare Facilities and Nursing...
- Instructions
20 Μαΐ 2024 · Ohio’s Office of the State Long-term Care Ombudsman and regional ombudsman programs advocate for people receiving home care, assisted living, and nursing home care. Paid and volunteer staff work to resolve complaints about services, help people select a provider, and offer information about benefits and consumer rights.
Please call the COMPLAINT LINE number at 1-800-342-0553. The COMPLAINT LINE is covered via voicemail twenty-four hours, seven days per week during off-hours, federal holidays and in cases of heavy call traffic. The voicemail is checked minimally twice per workday, once in the AM and again in the PM for any recorded messages.
If you have a problem or a concern with a long-term care provider such as a nursing home, assisted living facility, or residential facility like a group home, contact your regional long-term care ombudsman program, or call the state program at 1-800-282-1206.
For assistance, contact your regional long-term care ombudsman program, or call 1-800-282-1206. Ohio’s Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care.
1 Μαρ 2022 · Find quality of care complaints examples and who to contact to make a complaint. Learn about nursing home fraud, waste, and abuse; and common types of fraud in nursing homes. Consumers can get information about eligibility and admission criteria, resident rights, and quality of care.
Contact the Long-Term Care Ombudsman Program by calling 1-800-282-1206 or emailing OhioOmbudsman@age.ohio.gov. Nursing Homes and Residential Care (Assisted Living) Facilities. The Ohio Revised Code requires both nursing homes and residential care facilities to: Provide sufficient staff to meet your needs on all days and all shifts.
