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Have a Problem with Your Delivery? We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
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- One-Off Collection
You can have your shipment picked up from your home or...
- Email UPS
You can have your shipment picked up from your home or office by scheduling your collection online at the link below or by calling 1800-738-3388 (local charges apply). UPS will collect all parcels with a single collection request.
Schedule a Parcel Collection. Request an on-demand pickup for your UPS ground, air, and international shipments. Collection Status Collection History. Your total shipment is more than 4400 lbs or 2000 kgs and requires approval. When you've completed your shipment, contact UPS to schedule a pickup.
When you create a shipment online, you can choose additional options that give you more precision or flexibility, like Delivery Confirmation, Hold for Collection and Collect on Delivery (CoD).
When a request for delivery is made, the pick-up and drop-off will happen within 4 hours. For safety and proper identification of each parcel, you will need to either print and attach an invoice with a QR code or write down the order number and unique passcode (first 4 numerical digits of your order number) on your package.
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Staffed Full-Service UPS Shipping and Drop Off Services. It should be easy to find a UPS drop off point near you to ship your packages. Customers that want to ship with UPS can go to our Authorised Shipping Outlet located inside of NAM MING COMMERCIAL & STATIONE in SINGAPORE, North West.
