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Got some emails tonight stating that someone had logged in, then requested a email address change and then proceeded to do whatever - don’t know as I can’t access the account. What is the usual turnaround for responses?
If you think your Battle.net account has been hacked, follow the steps below to regain access to your account and prevent future compromises. Secure your computer to avoid being hacked again after you've regained access.
8 Μαΐ 2020 · Secure your e-mail account itself first (change the password, verify account details). Then, for any service you have doubts about, verify that the e-mail address is correct and then change your password.
12 Ιαν 2011 · All you need to do is fill in a special Account Recovery web form and send it to us. After that we’ll reset your password and restore your access to your Battle.net account, including your WoW characters and items. However, we strongly recommend you perform a security check on your computer to make sure that your account remains safe.
12 Μαρ 2022 · option to get a new password. After you regain control of your account, you should immediately install the Battlenet authenticator mobile app, which is amazing, and connect it to your account, so that every time you try logging in from a new computer, you will need to use the app to confirm that it's really you. 12.
5 Μαΐ 2020 · Check the security of your email account as well. Usually they get into accounts by phishing now a days, so consider any account using the same email address and password as possibly compromised. Consider using a new email address you only use for battle net.
If you do not recall your account information, contact us for assistance. The following information can be used to help locate an account: The CD key from a physical copy of World of Warcraft or any expansion; World of Warcraft characters, including name and associated realm for each; First and last name of account owner
