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  1. Get answers to your insurance questions, file a complaint against an insurance company or agent, request assistance from our consumer assistance office, get facts about an insurance company, and more.

    • How to File a Complaint

      Complaint Process - click here to file a complaint online or...

    • Contact Us

      Office locations of the Illinois Department of Insurance are...

    • Agency

      Our mission is to protect consumers by providing assistance...

  2. Complaint Process - click here to file a complaint online or submit the forms below. Forms - submit by email or mail in.

  3. Consumers can submit insurance complaints and external review requests online, download forms to fill out and submit, or call our Consumer Assistance Hotline 866-445-5364 to have forms mailed to you.

  4. idoi.illinois.gov › aboutus › contactusContact Us - Illinois

    Office locations of the Illinois Department of Insurance are now open to the public. We encourage consumers to continue to use the IDOI website, including the Help Center, or to call 866-445-5364 rather than visiting the office.

  5. www.illinois.gov › agencies › agencyAgency - Illinois.gov

    Our mission is to protect consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace.

  6. The Illinois Department of Insurance is the code department of the Illinois state government that regulates various facets of the insurance industries and professions of Illinois. Key insurance industries it regulates include health insurance, auto insurance, homeowners insurance, and life insurance. [ 1 ]

  7. Use the options of Inquiry, Complaint, or External Review to start receiving assistance.

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