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17 Ιουλ 2024 · Live chat software facilitates instant messaging between businesses and their customers. It's typically integrated into websites as a chat widget, allowing the website visitors to interact with customer service representatives or automated AI chatbots in real time.
26 Αυγ 2024 · Live chat software lets human employees speak directly to customers, but it also allows businesses to create chatbots that automatically answer common customer questions and requests.
4 ημέρες πριν · Live chat software enables businesses to communicate with website visitors in real time, answering questions, providing support and guiding them through the customer journey.
5 Αυγ 2024 · Live chat software allows a customer conversation to happen in real time on a business’s website, mobile app, or messaging channels like Messenger, WhatsApp, and Slack. Customers can quickly get help using the channels they like the most, leading to a positive customer experience (CX).
22 Ιαν 2024 · In this guide, learn about live chat software, the 16 best free live chat solutions and best free trials, the top features to look for, the benefits of installing free live chat software, how to add it, and how to choose the right software for your business.
22 Σεπ 2022 · Live chat software is a service that allows customers to message, or “chat” with support staff or sales agents in real-time from their device while they’re on your website. Companies utilize a chat window where customers and representatives can interact with each other via instant message.
Live chat software allows companies to communicate with their website visitors in real time via chat windows. Customer service representatives can utilize live chat software to provide support to users who have questions regarding products or website navigation.
