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Check out our LiveChat help center - live chat support and help articles for LiveChat users.
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LiveChat is the fastest way to support your customers. LiveChat can help you to solve problems right as they appear. Once a customer asks you a question, you can respond in seconds. It’s fast and makes for one amazing customer service.
We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist.
17 Ιαν 2024 · Live chat support is a way for customers to get help through instant messaging platforms. It happens on a 1:1 level, often via a company’s website. Live chat can take a few forms.
1 Φεβ 2024 · A live chat app is a customer service tool that allows you to chat with customers in real-time. Usually part of a help desk package, live chat apps allow you to quickly respond to customer inquiries through your website. Live chat is quickly gaining ground as a fundamental component for providing omni-channel customer service and support.
25 Ιουλ 2023 · Live chat support is a way for customers to have real-time, back-and-forth conversations with support agents. Using live chat software embedded on a company’s website, customers can send their questions to a person who can quickly reply to them in the same small window.