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  1. To file a claim online, you must create an account on the UI Online portal. Please follow the steps below to create your UI Online account. For additional tutorials, please click here. If you have never filed a Massachusetts unemployment claim: Go to the UI Online login screen.

  2. The Department of Unemployment Assistance serves Massachusetts residents who are unemployed and looking for work, and employers that are legally required to contribute to the state’s unemployment insurance (UI) program.

  3. Log in to your UI Online account. Select Request benefit payment on your account home page. Follow the prompts to request a benefit payment. Print the confirmation page for your records. Call the TeleCert line at (617) 626-6338. The TeleCert hours are 6 a.m. to 10 p.m. daily.

  4. Online: Log in to UI Online to apply for UI, appeal a denial, request weekly benefits, and more. Phone: 877-626-6800. Open 8:30 AM – 4:30 PM, Monday – Friday.

  5. The UI Online web portal is the fastest way to apply, check your claim status, submit your weekly benefit request, and provide information to DUA. Make sure to save your password somewhere you will remember.

  6. 21 Νοε 2024 · How To Apply for Unemployment Benefits in Massachusetts. The commonwealth of Massachusetts prefers that initial UI benefits claims be submitted online. To do so, you must create an account on the UI online portal. Through this process, you will be prompted to set up a password and a security verification question.

  7. Apply for Unemployment benefits online at: The hours for online claims is 7 days a week, from 6am to 10pm. Click here to log on to Massachusetts Unemployment Insurance (UI) Online. To file an unemployment claim by phone you can call the Massachusetts Teleclaim Center at: Language Services are available through the TeleClaim Center upon request.

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