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If you were dissatisfied with products or services provided during a visit to Mexico, you may file a complaint through the Federal Agency of Consumer Affairs (Procuraduría Federal del Consumidor, PROFECO).
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El gobierno de México proporciona a nivel internacional en...
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El gobierno de México proporciona a nivel internacional en...
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10 Δεκ 2019 · Consumer complaints are taken seriously. If you’ve experienced an egregious situation, feel you’ve been treated unfairly, or that you’ve lost money to fraud or business dishonesty, you may want to contact PROFECO.
Mexico's federal consumer protection agency, PROFECO, is charged with hearing consumer complaints - even from international visitors!
PROFECO is Mexico's Consumer Protection Agency where you should file a formal complaint if you feel that you have mislead by a business or simply ripped off.
Mexican consumers have two primary avenues for addressing grievances with PROFECO, the Office of the Federal Prosecutor for Consumer Affairs. These are Quejas (Complaints) and Denuncias (Denunciations).
They respond to complaints from residents and tourists, perform random inspections on Mexican businesses and have the authority to fine or close businesses who are in violation. A Few Common Consumer Violations You May Encounter and Report to PROFECO.
If you were dissatisfied with products or services provided during a visit to Mexico, you may file a complaint through the Embassy of Mexico or through the Federal Agency of Consumer Affairs (Procuraduría Federal del Consumidor, PROFECO).
