Αποτελέσματα Αναζήτησης
Got a question? You’ll most likely find the answer here. Select one of the help categories below, or use the search bar to find specific answers.
3 Μαΐ 2023 · I think calls to OVO are recorded. The complaint process is here. https://www.ovoenergy.com/feedback. Basically 8 weeks after submitting your complaint if it is not resolved you can ask the Energy Ombudsman for help. Make sure you have a complaint case number. You should also be given the name of a complaint handler.
Scammers can also fake official phone numbers to make it look like they’re calling from OVO. If someone’s pressuring you to share personal information, or you’re at all suspicious, hang up. Then call us on 0330 303 5063 (if you pay monthly) and 0330 175 9669 (if you’re on Pay As You Go).
Phone lines are back in business! You can call us, anytime, free of charge, on 0800 599 440. Or email us at hello@ovoenergy.com. Average email wait time is currently 2 days, 12 hours. Call wait time is 1 min 21 seconds.
Ovo Energy Top Up Number 0843 770 5067. To top-up your OVO account, call 0843 770 5067 or 01173 326 945, for both gas and electricity top-ups. This phone number is suitable for all pay-as-you-go gas and electricity top-ups. Ths number is also suitable for Smart PAYG+ customers.
31 Μαρ 2022 · Telephone: If you prefer to send your complaint verbally rather than in writing, speak to a customer agent by calling on 03303 035 063 (Monday to Friday: 8am-6pm). Write a letter : You may find it easier to express your complaint in a letter to OVO Energy, Temple Quay, 1 Rivergate, Bristol BS1 6ED.
