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  1. How to search for an address or postcode using Postcode Finder. Start typing a postcode or any part of an address and results will start appearing. The more information you provide, the more you'll narrow your search. You can then scroll through the results to select the address you need. Please note: you can only search for UK addresses using ...

  2. Addressing your item. The name and address go on the bottom left corner of the front of the envelope or parcel. Use a clear and easy to read hand writing (or font if you are printing the address). Use a pen or ink that is clear against the colour of the envelope or parcel. Left align the text (no centred or 'stepped' lines).

  3. A postcode area is the area that your local Delivery Office delivers to. We cannot redeliver to an address outside of this area. In most cases, for example, if you live in SE25, the same postcode area would be any other postcode commencing SE25. Was this helpful?

  4. Updating my address in Postcode Finder. Our address and postcode information is held in the Postcode Address File (PAF®). The changes we can make to addresses are set out in the PAF Code of Practice . The Postcode Address File is a database of all Delivery Points in the UK and is used to enable Royal Mail to deliver all mail efficiently.

  5. Help with Price Finder. Please use our price finder tool to calculate the cost of sending your parcel or letter. You can also see our current postage prices as a PDF here. If you're ready to send you can pay for and print your postage now using Send an Item with Click & Drop.

  6. The easiest methods of doing this are via Royal Mail Click and Drop or via the Post Office ® as outlined below. You will need to complete a customs declaration (CN22 or CN23) for any gifts and goods sent abroad. Items sent without a customs declaration (CN22 or CN23), associated electronic pre advice, or are incorrectly or partially completed ...

  7. Simply take the QR code on your mobile to your Royal Mail Customer Service Point (CSP), or Post Office® branch. They’ll scan the QR code and print the label, which you can then fix to your parcel and drop off while you’re there. Find the nearest Customer Service Point or Post Office® branch that will Print your prepaid labels by visiting ...

  8. If a communal delivery point is provided and an occupant of an address contained within a multi-occupied location requests a delivery to their individual address, we are not obliged to provide this. Where a facility is provided, such as the provision of external lockable letter boxes in a block of flats, these will be deemed to be the delivery ...

  9. If your parcel has a pink CN15 (b) label. Your item has been returned to Royal Mail Group by the destination country's customs authority because it is not customs compliant. As of 1 January 2021, it is mandatory for all items sent abroad, with the exception of personal correspondence, to have a fully completed customs declaration (i.e. CN22/23).

  10. If you are not sure about the item you wish to post, please call Customer Services on 03457 740 740. If you want to contact us using the Relay UK service, dial 18001 0345 266 0075. Products bearing consumer warning symbols ARE dangerous goods and are prohibited unless specifically permitted below.

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