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There are several ways you can send an item back to the seller. Who pays the cost of return shipping depends on the seller’s return policy and the reason for the return.
- Return an Item for a Refund
Find the item in your Purchases - opens in new window or...
- Return Shipping for Buyers
Who pays the cost of return shipping depends on the seller’s...
- How to Handle a Return Request as a Seller
eBay may automatically accept a return from a buyer on your...
- Get Help If You Bought as a Guest
Most sellers refund as soon as they get the item back. If...
- Get Help With an Item That Hasn't Arrived
eBay Money Back Guarantee policy. eBay Money Back Guarantee...
- Check The Status of Your Return Or Missing Item Request
Something went wrong. View cart for details. ... Page...
- Help a Buyer With an Item They Didn't Receive
Select Refund the buyer and then Continue. You’ll see the...
- Return Shipping for Sellers
Who pays for return shipping—you or the buyer—depends on the...
- Return an Item for a Refund
Learn how eBay Money Back Guarantee covers most transactions on eBay and what to do if you don't receive an item, it is faulty or damaged, or it doesn't match the listing. Find out the eligible payment methods, excluded items, time frames, and steps to get a refund.
Learn how to request a return and get a refund for an item you bought on eBay. Find out the conditions, deadlines, and steps for returning items, and when to ask eBay to step in and help.
Learn how eBay Money Back Guarantee works for most purchases on eBay.co.uk, what's covered, what's excluded, and what to do if you have a problem. Find out the eligibility requirements, timeframes, and outcomes for buyers and sellers.
Learn how to return or request a refund for an item that hasn't arrived, is faulty or damaged. Find out when you're eligible for eBay Money Back Guarantee and how to get help from sellers or eBay.
Learn how to get your money back or return an item on eBay. Find out the eligibility requirements, deadlines, and exclusions for the eBay Money Back Guarantee policy and other protections for parts, vehicles, and business equipment.
Learn how to return items, get refunds, and use the eBay Money Back Guarantee for virtually every purchase on ebay.com. Find answers to common questions about returns, refunds, and the Money Back Guarantee policy.
