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  1. Learn how to turn on or off two-step verification, a security feature that requires two forms of identity to sign in to your Microsoft account. Find out what you need for set up, how to reset your password, and how to use app passwords or go passwordless.

  2. Learn how to update your security verification methods for your work or school account, such as using the Microsoft Authenticator app or app passwords. Find out how to sign out of your devices and solve common problems with two-factor verification.

  3. Learn how to use the Microsoft Authenticator app or another app of your choice as a two-step verification method for your work or school account. Follow the steps to scan a QR code, add your phone number, and get a verification code or a notification on your mobile device.

  4. Learn how to sign in to your Microsoft account using different verification methods, such as an authenticator app, a phone call, a text message, or a security key. Find out how to set up, manage, and reset your verification methods.

  5. Learn how to enable 2-step verification for your Outlook.com account and use an app-specific password to log in via the Outlook App. Find more information on 2-step authentication with other accounts: Google and AOL.

  6. Learn how to fix common problems with two-step verification for your organization's account, such as losing your device, not receiving codes, or turning off verification. Find links to setup, manage, and update your verification methods and settings.

  7. The following information describes the two-step verification experience with a call to your mobile or office phone. Sign in to an application or service such as Microsoft 365 using your username and password. Microsoft calls you. Answer the phone and press the # key.

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