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Contact Ookla®. Use the directory below to get in touch with our team. Inquiries. Reach out to our team for assistance in the following areas: Enterprise sales. Press. Advertise. Host a Speedtest Server ™. General inquiries. Knowledge base & support. Get instant answers to the most common questions for: Speedtest ®. Speedtest Servers ™.
- Enterprise Sales
Learn more about network and connectivity solutions by...
- Speedtest Custom
Every day, millions of users rely on Ookla to test their...
- General Inquiries
Monitor Service Outages Report a Service Problem Enterprise...
- Support
Welcome to the Speedtest support page. Please choose a...
- Creating A Support Ticket
For proper cataloging, dispatch, and speediest service it is...
- Enterprise Sales
Use Speedtest on all your devices with our free desktop and mobile apps.
Welcome to the Speedtest support page. Please choose a category below. General. Speedtest Custom. Speedtest Servers.
4 Μαρ 2021 · For proper cataloging, dispatch, and speediest service it is recommended to submit a support ticket via the support form at https://account.ookla.com/support-form. This allows you to populate information about which service you are seeking assistance with, the reason you are contacting support, and a description of the problem and any ...
Existing customers. For the fastest response, please log in to submit a ticket. Log in. For all other inquiries, use our contact form. Submit a support request for fast assistance with your inquiries about tools from Ookla®.
If your Speedtest result still seems slow, try rebooting your device or your router, and ensure that your router does not have any Quality of Service (QOS) features turned on. If that doesn’t fix the problem, here are a few more steps you can try .
Ookla, the company behind Speedtest, is the global leader in fixed broadband and mobile network testing applications, data and analysis. As a result of the test volume across all Speedtest platforms, Ookla has the most comprehensive analytics on worldwide internet performance and accessibility.
