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If you need help with your FreeStyle Libre 2 sensor, discover our Online Sensor Support Service here. This new and improved customer service makes it quicker and easier for you to get the support you need.
A “Sensor Error” message appears when the sensor is unable to provide a glucose reading. Scan again after the duration specified in the message. Note: If you receive this error during your first 12 hours of wearing a sensor, it may mean that your body is still adjusting to the sensor.
Contact our customer care team to help answer your questions about your FreeStyle Libre portfolio product, including sensor support. Available 7 days a week 8 AM to 8 PM Eastern Time; excluding holidays.
16 Ιαν 2024 · My Sensors Keep Failing. Unfortunately, some users experience a high rate of sensor failure. Sensors that are supposed to last 14-15 days may not make it that long, one way or the other. The solution? Make a note of the issue, write down any error codes, and then call Abbott and explain your problem. They are usually happy to send you a new ...
5 Σεπ 2024 · Abbott Diabetes Care Inc is recalling these FreeStyle Libre 3 sensors after finding that a small number of FreeStyle Libre 3 sensors may provide incorrect high glucose readings, which...
If for any reason the Sensor does not work, an error message will appear on the reader or your compatible phone using the FreeStyle LibreLink app prompting users to replace the Sensor.
7 Ιουλ 2023 · FreeStyle Libre 2 Sensor Not Working or Stopped Working. When your sensor isn't working or stops working entirely, there could be several possible causes. One potential issue may be the sensor becoming dislodged or damaged due to improper application, external force, or exposure to water.
