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  1. Our servicer members and affiliate members provide the full range of student loan servicing operations, repayment support, customer service, payment processing, and claims processing for tens of millions of federal and private loan borrowers across the country.

    • Membership Directory

      The Student Loan Servicing Alliance is a non-profit group of...

    • Resources

      Written Testimony of C. Tapscott “Scott” Buchanan, Executive...

    • Links

      The Student Loan Servicing Alliance is a non-profit group of...

    • Contact Us

      The Contact Us Form below and email address above is for...

    • Testimony

      There is currently $1.4 trillion in outstanding student loan...

    • Fact Sheets

      What Borrowers Should Know About the Resumption of Federal...

  2. The Contact Us Form below and email address above is for media, policymakers, and professionals in the student loan space to contact SLSA. Consumer or borrower inquiries should be directed to your student loan lender/servicer or higher education institution’s financial aid office.

  3. We’re here to help you find repayment options and to process your loan payments. We’re committed to providing excellent service and helping you have a successful student loan experience. Learn what we do.

  4. We provide customer service on behalf of your lender, including answering your questions, helping you with repayment plans, and processing your student loan payments. We've been in the student loan industry for over 30 years, and we strive every day to find a better way to deliver exceptional student loan servicing for students and families ...

  5. If you have loans with more than one servicer, you will need to make a payment to each. If you're not sure which servicers have your loans, go to StudentAid.gov and log in with your FSA ID, or call the Federal Student Aid Information Center at 800-433-3243.

  6. Get help logging in. New or Transferred Borrowers. Connect to your personal loan information by registering for online access. Create Online Account.

  7. Complete the Application to Participate in the Health Professions Students Loan (PDF - 68 KB) (HPSL) Program; Submit the SF424 and program application to the program officer. Who do I contact about the HPSL program? Email HPSL Program Officer Hai Le.