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Do you need a refund? Your first step is to message your Host to make it right. If they can’t fix it, they can offer you a partial refund through the Resolution Center. Here’s how refunds work when things don’t go just as planned.
If you’re eligible for a refund, we'll send your refund as soon as you cancel, to the payment method you used when you booked the reservation. Your bank or credit card issuer may take longer to get it to you. It all depends on how you paid, when you paid, and where you live.
Need to send or request money for things related to your Airbnb trip or Airbnb Experience? No problem! Go to the Resolution Center to open a refund or payment request. You have up to 60 days after your reservation’s checkout date to submit a Resolution Center request.
While they are issued almost immediately, most refunds arrive within 15 days, but for some payment methods and regions, it might take longer.
25 Ιαν 2024 · How to request rebooking assistance or a refund. To request rebooking assistance or a refund, the guest who made the reservation must contact us or their Host within 72 hours after discovery of the Reservation Issue. Requests should be supported by relevant evidence such as photographs, videos, or confirmation of the conditions by the Host ...
If something gets in the way of your guest's good time, you can send them a refund (minus the service fee) during or after their stay. We'll notify them right away, and process the refund within 48 hours.
Refunding your Airbnb Experience guest. You can send guests a refund through the Resolution Centre or from your calendar. Related topics. Changes and cancellations. Messaging and guest communication. Issues with a reservation.
