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We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.
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- Unsolicited Package Received
Please visit our Customer Service page and select "Report Something Suspicious". You can find this option under "Help with something else". You will be offered a choice between reporting a suspicious phone call, email or SMS received or reporting a suspicious product or seller.
If you think you may have received a suspicious or fraudulent correspondence claiming to be from Amazon, we recommend that you report it. For more information, visit Report a Scam. For tips to determine whether a communication you received is from Amazon, visit Identifying a Scam.
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
Reporting suspicious phone calls, text messages, and emails. To report a suspicious communication or phishing attempt, visit the Canadian Anti-Fraud Centre at https://antifraudcentre-centreantifraude.ca/report-signalez-eng.htm and follow the onscreen instructions.
24 Ιουλ 2023 · Check your order history for fraudulent purchases. Inform Amazon of the security breach at 1-888-280-4331. Follow up with any affected payment providers (bank, credit card company, etc.) and inform them of the unauthorized charges.
Learn to identify, prevent, and report scams. If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites.
