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Report a scam. We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.
- Unsolicited Package Received
Visit the Amazon Customer Service site to find answers to...
- I Have Not Shared Any Information
I Have Not Shared Any Information - Report a scam - Amazon...
- I Have Shared Amazon Account Information
I Have Shared Amazon Account Information - Report a scam -...
- I Have Shared Other Information
I Have Shared Other Information - Report a scam - Amazon...
- Manage Prime Cancel Or View Benefits
Access and manage your Amazon Prime membership benefits,...
- Unsolicited Package Received
Learn to identify, prevent, and report scams. If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites.
Please visit our Customer Service page and select "Report Something Suspicious". You can find this option under "Help with something else". You will be offered a choice between reporting a suspicious phone call, email or SMS received or reporting a suspicious product or seller.
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
If you think you may have received a suspicious or fraudulent correspondence claiming to be from Amazon, we recommend that you report it. For more information, visit Report a Scam. For tips to determine whether a communication you received is from Amazon, visit Identifying a Scam.
To report a suspicious communication or phishing attempt, visit the Canadian Anti-Fraud Centre at https://antifraudcentre-centreantifraude.ca/report-signalez-eng.htm and follow the onscreen instructions. If you have security concerns about your account, review the Protect Your System help page.
