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Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support.
- Your Account Change Your Email Or Password
Manage your Amazon orders, returns, and account settings...
- Your Account Change Your Email Or Password
Find out how to easily cancel a Prime Video Add-On Subscription online. Change Your Prime Video Membership after the Launch of Amazon Prime. Set up a Prime Video PIN on Android & Android Automotive. Set up Restrictions on Prime Video on Android & Android Automotive.
Sign Up for the Amazon Prime Free Trial; Use Buy Now with Amazon Prime; Pause Your Amazon Prime Membership
If you need help, we offer a number of options for customer support. Your Orders. You can solve most of your issues with your purchases from Your Orders. For example: Track a package; Start a return or replacement process; View, update, or cancel orders; Access an invoice; Get help with an order sold by a third-party seller; Our Most Popular Topics
After you download the app, log in with your Amazon Prime or Prime Video account to watch. Browse available content and tap a title to watch it. On iOS and Android devices, you can also download a title by tapping the download icon from the video detail page.
Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch live events, rent and buy movies and TV shows, and more.
Rent and Buy Prime Video Titles; Install Prime Video on Your Devices; What is Prime Video Ad Free? Issues While Playing Prime Video Titles; How Do I Cast Prime Video to My TV?