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  1. Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch live events, rent and buy movies and TV shows, and more.

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      Visit the Amazon Customer Service site to find answers to...

  2. Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.

  3. 14 Σεπ 2020 · You could also monitor your devices associated with Prime Video by going to https://www.amazon.com/gp/video/settings > Click on 'Your Devices'. Also, if you're concerned about your account security, please try changing the Amazon account password from here.

  4. To regain access to your Amazon account: Check your email or text messages for an “Account on hold” notification from Amazon. Sign in to your Amazon account.

  5. www.primevideo.com › help › contactHelp - Prime Video

    Find out how to easily cancel a Prime Video Add-On Subscription online. Change Your Prime Video Membership after the Launch of Amazon Prime. Set up a Prime Video PIN on Android & Android Automotive. Set up Restrictions on Prime Video on Android & Android Automotive.

  6. If Two-Step Verification fails and you can't access your account, you can try to recover your account. To regain access to your account, you'll need to verify your identity by providing a scan or photo of a government-issued identity document.

  7. Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support.