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  1. If your laptop doesn’t get 140W with an Anker 717 charger, please refer to the following article: Why-does-my-laptop-not-get-140W-when-charging-with-an-Anker-717-charger. If all of the steps above cannot help you locate and resolve the problem, please contact Anker Customer Support for further assistance. Briefly mention the steps that you ...

  2. Troubleshooting. The charger is not working properly: • Let the charger sit for 5 minutes (without plugging it into the power outlet or plugging anything else into the charger). • Reconnect the power cord of the charger. • Replace the charging cables of the devices or try other devices for charging. • Reset the charger to factory settings.

  3. 5 Σεπ 2023 · i bought an Anker ganprime 747 charger on the late of January 2023. It’s working well until yesterday. it’s dead. I thought I can use Anker warranty, but when I check the invoice of my order. I live in Vietnam and I bought it from a seller on shopee (an e-commercial website).

  4. Anker GanPrime 735 charging issues. When I have one of the two type-c ports charging something, like an iPad, the A port will not charge when a device is connected. I have to disconnect the iPad and connect the USB-A device first for them both to charge.

  5. Just received my GaNPrime 737 charger, and my phone (Pixel 6 Pro) and laptop (XPS 9710) keep switching between charging and not charging. I was using an older Anker cable rated for 65w for both, and found that the phone would charge consistently using the second USB C port on the charger.

  6. Anker Ganprime 735 issues. Does anyone else experience issues with this charger? Whenever I charge my iPhone via Magsafe and charge my Pixel at the same time, I get charging vibrations from my Pixel every 30 seconds or so which seems like it's constantly disconnecting over and over again.

  7. 27 Σεπ 2019 · Most.of Anker’s chargers have a breaker that will automatically reset if you unplug the unit for 10 minutes. Give that a try and if it still doesn’t work, reach out to support@anker.com and they’ll be happy to help you further!

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