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  1. support.astro.com.my › question › how-do-i-access-astro-goHelp & Support Center - Astro

    Astro GO is also available for streaming directly via your computer or laptop at astrogo.astro.com.my Access Astro GO app via a QR code on Channel 200 from your Astro Box Turn on your Astro Box*, go to Channel 200, scroll down to the Astro GO tab and scan your unique QR code**.

  2. Get help for all your Astro TV & Fibre Internet enquiries - technical issues, billings & account management, latest promotions & offerings, FAQ and more.

  3. Submit your feedback form regarding Astro reconnection, disconnection, account maintenance, billing, product and services, technical issue, installation & more

  4. Astro GO is a free streaming companion app for all Astro customers to enjoy their favourite shows and channels on their smartphones, tablets, and computers - anytime, anywhere in Malaysia. Astro customers with an active Pay-TV subscription can link their accounts to watch corresponding on demand and TV channels available on Astro GO as part of their subscription.

  5. support.astro.com.my › question › what-is-the-difference-between-astro-go-andHelp & Support Center - Astro

    Astro GO is a companion app that is complimentary for all Astro subscribers and allows up to 2 users to stream at the same time. 200 hours of cloud recording* come complimentary with your Pay TV subscription. Astro GO+ is an add-on service that enables up to 4 users to stream Astro GO and/or Multiroom Smart TV** at the same time.

  6. support.astro.com.my › question › what-can-i-watch-on-astro-goHelp & Support Center - Astro

    Your access to Astro GO will depend on the subscription pack that you are subscribed to. Not all shows/channels will be available on Astro GO as this depends on contractual rights with specific guidelines on the entitlement of these shows/channels.

  7. support.astro.com.my › how-many-devices-can-i-stream-concurrently-on-astro-goHelp & Support Center | Astro

    If you have NOT made any changes to your Astro pack on or after 9th November 2021, you can enjoy up to four (4) concurrent streams on Astro GO anywhere, anytime. However, if you have Astro GO+ as part of your subscription, you will be upgraded to four (4) concurrent streams.

  8. support.astro.com.my › question › faqs-netflix-on-astroHelp & Support Center - Astro

    18. Will Astro censor Netflix content? Absolutely not. Astro wants to give our members the convenience of having all their favourite series, exciting originals, vernacular signatures, live sports and local blockbuster movies all in one place. 19. I have signed up for two (2) or more main Astro subscriptions bundled with Netflix.

  9. support.astro.com.my › question › astro-fibre-skyworth-rg21Help & Support Center - Astro

    Skyworth RG21 ‍ 1. Please connect your computer or laptop to your Astro Fibre router using WiFi or LAN cable. Your LAN cable must be connected from the yellow port of Astro Fibre router (Any available port

  10. support.astro.com.my › question › 1-what-are-the-changes-to-the-log-in-process-onHelp & Support Center - Astro

    Starting 12 December 2023, users have to use their registered email address, mobile number or a social account (Facebook, Google or Apple) to log into any of Astro's digital platforms, including My Astro, Astro GO and Astro's official website. Usernames as an Astro ID is no longer available.

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