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  1. Need to file or track an Asurion insurance or warranty claim? Have questions about our coverage or company? Get Quick, Convenient answers to your questions.

    • File Or Track a Claim

      Filing a claim with Asurion online is quick and easy. Just...

    • Cell Phone Insurance

      Everyone's favorite phone insurance. We’re phone insurance...

    • FAQs

      Get protection support for the machines you count on most...

  2. Track your claim. Once you’ve started a claim, you can Check Your Claim Status Online, 24 hours a day—because it’s nice to know that the wheels are turning and that your replacement phone is on its way.

  3. Filing a claim with Asurion online is quick and easy. Just choose your carrier and phone model and get your phone replaced or repaired as soon as next day.

  4. my.asurion.com › about › contact-usAsurion

    Contact Asurion for assistance with phone insurance, extended warranties, and tech support.

  5. my.asurion.com › claimsAsurion

    File or track an Asurion insurance claim easily online.

  6. protection.asurion.com › protection-plan › en-usProtection Plans | Asurion

    To view your plans, we will just need you to provide your email address or phone number. For online purchases, you can use an online order confirmation number you received at time of purchase as well.

  7. You can check the status of your claim or device return on Asurion's website. Follow the on-screen prompts to enter the necessary information (including your Verizon mobile number and account PIN). Then you'll see the status of your claim or return. How quickly will I receive my replacement device after filing a claim?

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