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We currently accept only guide dogs, or seeing-eye dogs, for travel in the cabin accompanying passengers with visual impairments, with some itinerary-related limitations. This service is free of charge and requires 72-hour notice before your flight departure.
Use this form if you require special assistance and additional support on your upcoming trip. If you are travelling with a service dog from any eligible station to Dubai, please upload the following documents: veterinary health certificate from country of origin, rabies titer test (RNAT), vaccination book/treatment documents of the animal ...
Customers travelling with a service dog from any eligible station to Dubai are required to submit the following documents at least four working days before departure to get this validated by the UAE Ministry of Climate Change & Environment (MOCCAE).
Download the DOT Form – Service Animal Air Transportation Form (pdf) here. If you plan to fly with a service dog, there is one document you should be familiar with. In 2021, the U.S. Department of Transportation revamped its rules for assistance animals on flights.
LIVE ANIMAL TRANSPORTATION FORM. Please complete the form and email it to Cargo.SHD@flydubai.com.
According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The estimated burden to complete this form is 15 minutes. The OMB control number for this information collection is 2105-0576.
• The Department DOT has posted sample accessible PDF versions of the forms on its OACP website: https://www.transportation.gov/individuals/aviation-consumerprotection/service-animals. • While the DOT form is a fillable PDF, the form should be submitted directly to the airline.
