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Adapted from The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition, ASQ Quality Press. Total quality management (TQM) has a history dating back to the 1920s. Learn the complete history, origin and evolution of TQM at ASQ.org.
- ISO 9000 Series
ISO 9000 history and revisions: ISO 9000:2000, 2008, and...
- Kaoru Ishikawa
The career of Kaoru Ishikawa in some ways parallels the...
- ISO 9000 Series
1 Οκτ 1998 · The focus of this paper is to trace the origins of the term TQM and clarify the different definitions employed by academics and practitioners. Feigenbaum and Ishikawa are perhaps the greatest...
20 Αυγ 2019 · In a study of central topics within QM research, Carnerud (Citation 2018) identified six key themes: Control, costs, reliability & failure; Service quality; TQM – implementation & performance; ISO – certification, standards & systems; Innovation, practices & learning; and Customers – research & product design.
1 Αυγ 2019 · Background and purpose: The quality management field has been studied for more than 100 years dating back to the early 1900s when Fredrick W. Taylor is known as the father of Scientific...
1 Οκτ 1998 · TQM started to be used in the mid‐1980s and only became a recognised part of the quality‐related language in the late 1980s. The paper also analyses the key dimensions of TQM and traces their origins.
1 Ιουλ 2019 · Findings: At the origin of the quality movement, Shewhart defined quality through an account of production (later called value generation theory), and suggested the scientific model (later to be...
A review, classification, and analysis of the research in TQM spanning the last two decades is presented. A total of 226 TQM‐related articles are identified from 44 refereed management journals published from 1970 to 1993.
