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  1. 1 Οκτ 1998 · This chapter is about the history and the different approaches of business process management with a focus on Total Quality Management (TQM) and Business Process Reengineering (BPR).

  2. Total Quality Management in Healthcare: A Historical Perspective for a Modern Definition. A proposed all-encompassing, coherent and consistent definition of TQM in healthcare is concluded with the culmination of the pursuit of defining quality in general in the contemporary age.

  3. 1 Ιουλ 2019 · Findings: At the origin of the quality movement, Shewhart defined quality through an account of production (later called value generation theory), and suggested the scientific model (later to be...

  4. 1 Ιαν 2016 · The term TQM was first used in 1985 by the Naval Air Systems Command to express the Japanese management style focused on quality control (Bemowski, 1992). The origin of TQM is ascribed to...

  5. 1 Οκτ 1998 · The focus of this paper is to trace the origins of the term TQM and clarify the different definitions employed by academics and practitioners. Feigenbaum and Ishikawa are perhaps the greatest contributors to the development of the term.

  6. TQM started to be used in the mid 1980s and only become a recognised part of the quality-related language in the late 1980’s. The paper also analyses the key dimensions of TQM and traces their origins. Key words: Total Quality Management, Definition, Evolution, Dimensions.

  7. 1 Οκτ 1998 · 17129. Abstract. The focus of this paper is to trace the origins of the term TQM and clarify the different definitions employed by academics and practitioners. Feigenbaum and Ishikawa are perhaps the greatest contributors to the development of the term.

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