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Total quality management (TQM) has a history dating back to the 1920s. Learn the complete history, origin and evolution of TQM at ASQ.org.
- ISO 9000 Series
First published in March 1987, ISO 9001: Quality management...
- Kaoru Ishikawa
The career of Kaoru Ishikawa in some ways parallels the...
- History of Quality
The U.S. response, emphasizing not only statistics but...
- ISO 9000 Series
1 Οκτ 1998 · This chapter is about the history and the different approaches of business process management with a focus on Total Quality Management (TQM) and Business Process Reengineering (BPR).
This entry outlines the evolution of TQM, from inspection through to the present-day concepts of total quality. Quality management started with a simple inspection-based system, where a product was compared with a product standard by a team of inspectors.
The U.S. response, emphasizing not only statistics but approaches that embraced the entire organization, became known as Total Quality Management (TQM). Several other quality initiatives followed. The ISO 9000 series of quality-management standards, for example, were published in 1987.
21 Ιουν 2017 · Quality management began in manufacturing, and TQM, like it’s subsequent methodologies, adapted well to finance, healthcare, and other fields. Some of the landmark companies to adopt TQM include Toyota, Ford, and Philips Semiconductors.
8 Ιουν 2023 · The US response, emphasizing not only statistics but approaches that embraced the entire organization, became known as total quality management (TQM). Several other quality initiatives followed. The ISO 9000 series of quality-management standards, for example, were published in 1987.
1 Οκτ 1998 · TQM started to be used in the mid‐1980s and only became a recognised part of the quality‐related language in the late 1980s. The paper also analyses the key dimensions of TQM and traces their origins.
