Αποτελέσματα Αναζήτησης
1 Οκτ 1998 · This chapter is about the history and the different approaches of business process management with a focus on Total Quality Management (TQM) and Business Process Reengineering (BPR).
Total quality management (TQM) has a history dating back to the 1920s. Learn the complete history, origin and evolution of TQM at ASQ.org.
The aim of this chapter is to trace the origins and development of the quality movement. We begin by discussing the origins of TQM in the writings of the US quality experts such as Shewart, Deming and Juran, and its adoption and development by Japanese manufacturing industry.
8 Απρ 2009 · The historical review in this paper has shown that the TQM concept has roots that go back decades, and in a life cycle perspective, the TQM concept reached old age already during the early 2000s...
20 Αυγ 2019 · The study identifies seven central topics around which research on quality has centred during this time period: Service Quality & Customer Satisfaction; Process design & Control; ISO Certification & Standards; TQM - Implementation, Performance & Culture; QM - Practices & Performance; Reliability, Costs, Failure & Problems and Excellence - BEMs ...
1 Οκτ 1998 · The focus of this paper is to trace the origins of the term TQM and clarify the different definitions employed by academics and practitioners. Feigenbaum and Ishikawa are perhaps the greatest contributors to the development of the term.
1 Οκτ 1998 · TQM started to be used in the mid‐1980s and only became a recognised part of the quality‐related language in the late 1980s. The paper also analyses the key dimensions of TQM and traces their origins.
