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If your computer and Brother machine are connected to different wireless networks, and you cannot resolve this, contact your router manufacturer, network administrator, or Internet service provider to troubleshoot your computer's network connection.
Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and the Subnet Mask. You must log on with Administrator rights. Make sure the Brother machine is turned on and is connected to the same network as your computer.
I cannot install the printer driver. Try the following solutions to install the printer driver successfully: If you cannot start the installer. If your printer cannot be detected by the installer. If the installer cannot complete the printer driver installation.
This could be caused by a firewall, security program, or the computer or Brother machine is not properly connected to the network. a. Cycle the power on the access point or router for 15 seconds. b. Wait 1 minute. The Brother machine needs time to connect to your network and receive an IP address.
If you were able to print or scan over your network but have suddenly lost this ability, Brother has designed a utility to assist in restoring printing or scanning capability with minimal user interaction.
If you were able to print or scan over your network but have suddenly lost this ability.This utility will automatically locate and update your device's network address within your driver which will restore your printing or scanning ability.
Applies to: Windows. Symptoms. Can't print a document from your computer. Cause. The software or driver is not installed. Network connection lost between the computer and the machine. Resolution. 1. Download the Brother SupportCenter app for your Android mobile device or Apple iOS mobile device.
