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Fix any problems with your BT email account. Find a fix for login issues, problems sending or receiving emails and moving your account.
- Log in Issues
Get help logging in to MyBT and your BT email account with...
- Sending Or Receiving Email
BT Email: I can't send or receive email. If you can't send...
- Problems With Email
Read more about failed deliveries and messages from...
- Ask The BT Community
Welcome to BT’s official support community. If you run into...
- Help With BT Usernames and Passwords
My BT gives you access to view your bill, monitor your usage...
- Failed Delivery Message
When you get mail from a "MAILER-DAEMON" or a "Mail Delivery...
- Log in Issues
2 Ιαν 2023 · My experience is that it's fine until BT mail decides you need to re-login. At this point it won't recognise your credentials. This means that it works abroad until it doesn't, and then you're stuck. I did however manage to log in to my mail via BT.com on my phone's browser, which was a life saver.
Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". Can I move my BT Email address to another account? You can link any BT email address to another broadband or Premium email billing account.
Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password.
See how to set up your email account and fix issues with email access. Also easily reset your password or get a username reminder online.
Many customers find that resetting their password fixes their log-in problems. It's possible that there's a temporary problem with the email service. Please check our service status pages > Or select the problem you're experiencing below for more information:
Get help logging in to MyBT and your BT email account with tips on fixing common login problems. Go back to: What can we help with? Get help with your username and password if they're not working. There's also help for other problems logging into your BT email.