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  1. Keep your EBT card number and PIN a secret. Never give out your social security number, EBT card number or PIN to anyone. If you have already provided card numbers and PINs to a third party you should call (877) 328-9677 to change your PIN or to report your EBT cards as lost or stolen.

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  2. Fidelity National Information Services, Inc. (FIS), which manages the electronic benefits transfer system for the California Department of Social Services, has released a mobile app through which cardholders can: Biometrics like Touch ID or Facial Recognition to login. Reset their PIN. View benefit schedule.

  3. To manage your CalFresh and/or CalWORKs benefits, log into the ebtEDGE web-based portal or download the free ebtEDGE mobile app available for download in the Apple App Store and Google Play Store. ebtEDGE features include: Reset PIN ; View last 365 days of transactions ; Order EBT card replacements ; Freeze card and Unfreeze card functionality

  4. www.ebtproject.ca.gov › Clients › clientfaqClient FAQ - California

    To set or change your PIN, the easiest way is to call the toll-free customer service telephone number printed on the back of your EBT card at (877) 328-9677 to select a PIN over the telephone. You can also change your PIN at your county’s public assistance office.

  5. The ebtEDGE application or online portal now allows people who receive CalWORKs and/or CalFresh benefits with an electronic benefits transfer card to manage their card in several different ways, including: freezing and unfreezing the card, resetting the PIN, blocking interstate transactions, blocking out of state transactions, requiring ...

  6. Go to www.benefitscal.com. Select ‘Forgot your password?’ or ‘Forgot your username?’ and follow the on-screen instructions to reset it. If you still can't log in, contact your county for assistance. Make the most of your BenefitsCal account!

  7. If you encounter an error while on this page, please directly go to (https://cardholder.ebtedge.com/chp/index.html) or download the ebtEDGE mobile application from your devices app store. Please call the customer service number on the back of your EBT card and speak to a EBT Customer Service Representative.

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