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31 Ιουλ 2023 · A cancellation policy is a written agreement between a business and a customer that limits when, how, and why either party can cancel an appointment/service or product order. This document safeguards companies from financial losses and liabilities while also protecting the consumer.
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12 Αυγ 2023 · A cancellation policy is a must for any business. Create one and maintain transparency with our free cancellation policy template and guidelines.
The first step in your cancellation policy is to define the timeframe in which a customer can cancel an appointment without penalty. This is often called the “grace period.”. For many businesses, this will be 24 to 48 hours before the scheduled appointment, but it really depends on your business model.
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